Privacy Policy

Last updated: November 6, 2026

This policy explains how Scottsdale Segway Tours collects, uses and shares information when you visit our website, book a tour or contact us.

1. Information We Collect

Information you provide directly

Contact and identity details, such as your name, email address and phone number.
Booking details, such as tour, date, time, group size and participant information.
Payment data, processed by our payment provider. We never store full card numbers.
Communications you send us by phone, text, email or web forms.
Photos, videos or other media you choose to share with us.

Information collected automatically

Device and usage data, such as browser type, pages viewed, referring pages and approximate location.
Cookies and similar technologies that help the site work and help us understand how it is used.

Information from third parties

Booking and payment processors.
Review platforms.
Advertising partners.
Analytics providers.
Social networks, when you interact with us there.

2. How We Use Information

To process bookings and provide customer support.
To process payments, refunds and credits.
To send service messages about tour details, schedule changes and safety.
To send marketing messages, which you can opt out of at any time.
To improve our website, tours and services.
To protect security, prevent fraud and comply with the law.
To ask you to review your experience.

3. Sharing and Disclosure

We do not sell personal information. We share information only as described below.

Service providers who help us run bookings, payments, communications, analytics and advertising.
Business operations, such as our guides and staff who need details to deliver your tour.
Legal and safety reasons, when required by law or to protect the rights, property or safety of our guests, staff or others.
Business transfers, if we are involved in a merger, acquisition or sale of assets.

4. Text Messages and Calls

We send transactional texts related to your booking, such as confirmations, reminders and updates.
We send marketing texts only with your consent.
Reply STOP to opt out of texts at any time. Reply HELP for help.
Message and data rates may apply. Calls may be recorded where permitted by law for quality and training.

5. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Parents or guardians book on behalf of minors. If you believe a child has provided us information, contact us and we will delete it.

6. Data Retention

We keep personal information for as long as needed to provide our services, meet legal, tax and accounting requirements, resolve disputes and enforce our agreements. When it is no longer needed, we delete or anonymize it.

7. Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand site usage, and advertising and retargeting tools to show relevant ads on other sites. You can manage or block cookies through your browser settings. Blocking some cookies may affect how the site works.

8. Your Choices

Opt out of marketing emails using the unsubscribe link in any message.
Opt out of marketing texts by replying STOP.
Manage cookies in your browser settings.
Contact us to update or correct your information.

9. State and International Privacy Rights

Depending on where you live, including California, Virginia, Colorado, Connecticut, Utah, the European Economic Area and the United Kingdom, you may have the right to access, correct, delete or port your personal information, restrict or object to certain processing, withdraw consent, and appeal a decision we make about your request. To exercise these rights, contact us using the details below. We will verify your request before acting on it.

10. Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Third-Party Links

Our site links to third-party sites, such as our booking provider, review platforms and social networks. Their privacy practices are governed by their own policies, and we are not responsible for them.

12. Contact Us

Scottsdale Segway Tours
Phone: 855-SEG-TOUR (855-734-8687)
Email: tyler@scottsdalesegwaytours.com
Mailing address: 6803 E Main Street, Suite 1120, Scottsdale, AZ 85251

13. Changes to This Policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. Significant changes will be highlighted on our website.

14. Additional Disclosures for California Residents

Categories collected: identifiers, contact details, commercial information such as bookings, internet and device activity, approximate geolocation, and audio or visual information you choose to share.
Purposes: the uses described in section 2.
Sources: you directly, your devices, and the third parties described in section 1.
Sharing for cross-context behavioral advertising: we may share device and usage data with advertising partners to show you relevant ads. You can opt out by contacting us or by using browser privacy controls such as Global Privacy Control where supported.
Non-discrimination: we will not deny service, charge different prices or provide a different level of service because you exercised your privacy rights.